Voicemail capture + booking
A patient leaves a voicemail at 11am. By 11:04, the agent has transcribed it, found 2 appointment slots that match the request, verified insurance, and texted the patient back with options.
All industries
Dental · 1–10 locations
Fill every chair. Capture every call. Keep every patient.
An AI agent that catches voicemails, books appointments, verifies insurance, and texts recall patients — before your receptionist even listens to the message.
BUILT FOR:
- Single or multi-location practices with 2+ chairs per location
- Practices using Dentrix, Eaglesoft, Open Dental, or Curve Hero
- Owners frustrated with front-desk turnover and no-shows
01 / Where the money leaks
You know these three stories.
01
Missed calls = missed patients.
A new-patient call hits voicemail during a procedure. By the time your coordinator calls back, they've booked at the practice down the block. Industry data: a missed new patient = ~$6,500 lifetime value walking away.
02
No-shows kill your schedule.
15–20% no-show rate is the industry norm. That's two empty chairs a day you're paying rent and payroll on. Current confirmations are templated texts nobody reads.
03
Insurance verification is manual.
Front desk calls each carrier the day before, pen-and-paper, often wrong, patient surprised at the chair. Half your billing disputes trace back to this.
02 / What we build
The chair-fill agent
Lives on your phone number and your front-desk inbox. Catches voicemails, books appointments across providers + locations, verifies insurance in real-time, and nudges recall patients the right number of times to actually show.
Insurance verification
Checks in-network status + benefits + remaining deductible with Delta, MetLife, Cigna, Aetna, Guardian, UnitedHealth before the patient walks in. Zero surprises at the chair.
Recall + reactivation
6-month recall patients get a 3-touch nudge sequence that actually brings them in. 24-month lapsed patients get a smarter reactivation offer.
No-show prevention
Beyond generic 'you have an appointment' texts: AI calls high-risk no-shows the day before, offers to reschedule, holds the slot for a waitlist patient if confirmed.
Multi-location routing
For 2+ location practices: routes new patients to the location with the fastest open slot, the right insurance match, or the closest to home.
After-hours triage
A chipped-tooth call at 9pm doesn't go to voicemail. Agent assesses urgency, books next-day emergency slot, texts the patient the plan.
03 / The math
Specific hours. Specific dollars.
~38Net-new patients recovered per monthOn a 4-location group
+$9,600/moCaptured appointment revenue
−42%No-show rate (from 18% to ~10%)
04 / Lives inside your stack
Works with what you already use.
DentrixEaglesoftOpen DentalCurve HeroWeaveDentuluGoogle Business ProfileRingCentralTwilio
05 / Is this for you?
Yes if…
- You take at least 15 new patient calls/week
- You use a modern practice management system
- No-shows are a persistent frustration
- You've considered hiring another front-desk person
No if…
- Single-chair solo practice with mostly walk-ins
- Practices on legacy, non-API software
- You're already running a tight patient-acquisition machine
06 / Pricing
Fixed build. Fixed monthly. No surprises.
Front-desk agent
$5,200 build + $1,100/mo
Catches every call. Books every patient. Verifies every insurance.
- Voicemail capture + appointment booking
- Real-time insurance verification
- Dentrix / Eaglesoft / Open Dental integration
- After-hours emergency triage
- 60-day support + tuning
Patient retention agent
$8,800 build + $1,900/mo
Keeps the chair full all day, every day.
- Everything in Front-desk agent
- 6-month recall sequences
- 24-month lapsed-patient reactivation
- AI no-show prevention calls
- Multi-location patient routing
DSO / multi-location
Custom quote
For groups managing 5+ locations.
- Everything in Patient retention
- Per-location tuning + reporting
- Centralized vs. local routing rules
- DSO-level analytics
- Multi-provider calendar coordination
07 / Common questions
Things people ask.
Is this HIPAA compliant?+
Yes. We sign a BAA, data stays in HIPAA-compliant infrastructure, and no PHI is shared with LLM providers. We can walk you through our architecture on a technical call.
What if a patient wants to speak to a human?+
The agent asks on every call. 'Would you like me to book you in now or have someone call you back?' If they want a human, it goes straight to your coordinator or voicemail — but with a fully transcribed, pre-qualified summary.
Does it work with insurance plans we don't take?+
Yes — if a new patient has out-of-network insurance, the agent quotes self-pay rates, offers payment plans, and lets them opt out before booking. No surprises at the chair.
What happens if the agent books wrong?+
Appointments are 'tentatively held' pending front-desk confirmation on the next business morning. The agent handles 90% of booking correctly; the 10% that need adjustment are flagged. We tune this down over time.
How much does it cost to run?+
The monthly covers hosting, LLM usage, phone/SMS, and support. On a 2-location practice taking 60 calls/week, your variable cost is around $200/mo on top of the subscription.
See what you'd recover in 30 days.
30 minutes, no sales. Bring last month's call volume + no-show rate. We'll model exactly what the agent would've captured — and what you'd pocket.
Book a discovery call30 min · no deck · free